General

This forum is intended for feature requests, not for reporting problems. For reporting of problems please use the Contact Support form and when reporting a problem include a Garmin Connect activity ID such that we can quickly find your details. By using the support form we can more effectively respond to your issue.

I suggest you ...

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  1. Custom ACTIVITY NAME & TYPE (Fenix 3 ) --> showing as "Untitled" in garmin connect???

    Hello

    If I create my own Activity name (Insanity training) on Fenix 3, the activity isn't shown on Garmin connect under that name (Insanity training), but is set to Untitled. Same as withy typ, showing as Uncategorized. Why is that so? Am I doing something wrong?

    Why then the custom Activity names/apps for activity if they aren't displayed correctly?

    If I create a custom Activity name, I would like that this app name is also showing on garmin connect. Also the option to add a different activity type (like the ones on the gramin connect page - or custom ones,…

    2 votes
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      This is not something that CopyMySports can fix but must be fixed by Garmin itself. CopyMySports copies activities from Garmin Connect to Strava/RunKeeper. it does not do anything in copying activities from the fenix to Garmin Connect.

    • Transfers have stopped

      In the last few days my entries to garmin Connect have not been uploaded to Strava. Despite my efforts to set up the transfers again it has failed. It dosn't even recognise any Garmin Connect identities.
      Can you help?

      30 votes
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      • Use the .fit file when syncing from Garmin to Strava

        When using .tcx format when syncing to Strava, the elevation will be very wrong. If you use .fit it will be correct, and all raw data will be sent to Strava as if you uploaded it manually.

        Think copymysports works fine, but I can't "cheat" with 50% more elevation than it really is.
        I think tapiriik.com is using .fit, so maybe you can also?

        4 votes
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        • 2 votes
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            declined  ·  0 comments  ·  Admin →
          • It doesn;t work

            I am trying to move my data from garmin connect into strava, I asked for bulk transmittion, was confirmed, than was said I didn't submit any monay which wasn't clear that it has to be done. I did it anyway and still when I want to see what is going on with my transmittion it is saying that I didn't pay. Could you pls help me fix it or whatever. I doing it third day and stating to be ....

            1 vote
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            • Open up the APIs and let (Strava, RunKeeper Etc) connect direct

              CopyMySport rarely works copying my activities to Strava and when it does it is so delayed our post-race/activity debrief/discussion and banter is over.... I am seriously regretting buying Garmin purely because of it's dependance on CopyMySport, now I find myself using Strava on my iPhone instead of my 'professional' Garmin 810 that cost me ££££££'s RUBBISH and totally gutted

              1 vote
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              • sync problem

                I have an issue everytime with syncing from garmin connect. Website says 15 minutes so far I have had to email everytime to get this to transfer. This round has been 3 hours and counting. Please look into my problem. Ride number. 439015242

                5 votes
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                  Hi,

                  I’m not declining this one because I do not recognize the issue, but it is not a feature request. We are working on getting activity copying resumed and the backlog is being processed at the moment. Your activities should get copied in the coming day(s) (if these are public activities).

                  If they are non public (visible to connections/groups on Garmin Connect), then they will only get copied if they have been completed during the last two days. In order to get these non-public activities copied you can:
                  - make them temporarily public on Garmin Connect
                  - submit a bulk copy on http://www.copymysports.com for the period covering these activities
                  - make them private again once the bulk copy is completed (due to the large backlog accumulated over the last week this make take a few days)

                • There seems to be a fault with accessing the connect.Garmin ID!

                  I tried your facility a week ago and it worked fine but on pasting in my Garmn ID today the response I received was from a different user- NOT ME! It looks as if there is a problem either with your program or at the Garmin end?

                  1 vote
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                    declined  ·  1 comment  ·  Admin →
                  • Fix your software!

                    For whatever reason the old file download from garmin is not working AT ALL! I have been at it for a week and I am ready to give up.
                    On a good day I enter my activity and it can find my garmin id and then starts to download but never finishes and nothing EVER shows up in strava. Try this: 350519187

                    1 vote
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                    • Add support for Endomondo.com

                      With above 18.000.000 users (including me :)) that would make me use and support this site.

                      12 votes
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                      • why do i have to do this every time?

                        Every ride, I have to reconnect to Strava. Once, it automatically uploaded from garmin - that's' it. Every other time, I have to reconnect.

                        18 votes
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                        • Can't make it work

                          Hi there, I have been trying to get your sync service to work, but keep getting the message, no valid activity ID supplied, this is for garmin ID;
                          110730081

                          1 vote
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                            1 comment  ·  Admin →
                          • Ride does not sync to strava

                            I have tried multiple times to link the ride to Strava. Please help!

                            404577259

                            Thanks ,
                            Mike

                            1 vote
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                            • 2 votes
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                                No, won’t do that since we then loose control over how much load we generate on external systems like Garmin Connect, Strava and RunKeeper. All have limits that we must stay within and exceeding these limits will cause them to block CopyMySports.

                              • Elevation data appears to use Strava rather than more accurate Garmin Edge barometric data

                                Can Garminsync send the device name, barometric info and actual altitude from Garmin connect if the device is more accurate than what Strava calculates (which seems invariably wrong). I seem to get readings on Strava which are 200% higher than those of my edge 500 (Edge: 1200m vs Strava: 3600m).

                                4 votes
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                                  GarminSync is uploading the TCX file that is retrieved form GarminConnect as-is to Strava. This does contain GPS coordinates, elevation, timestamps and device model., but the barometric data is not available in this file.

                                  Since we cannot download more details than this from GarminConnect it is not possible to improve the accuracy of elevation calculation on Strava.

                                  Also refer to http://garminconnectsync.uservoice.com/knowledgebase/articles/212196-why-is-there-a-difference-in-elevation-gained-loss

                                • My link up not working

                                  My link between Garmin and Strava is not work. Can you help?

                                  1 vote
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                                    1 comment  ·  Admin →
                                  • Make garmin and strava work together

                                    I have the 510 and every time I do an activity I have to copy it manually to strava. It is quite annoying.

                                    Also garmin sync does not work on iPad which is also annoying.

                                    Regards

                                    1 vote
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                                      1 comment  ·  Admin →
                                    • Provide a webpage/mobile site and allow garminsync to be triggered manually for an individual GC user account.

                                      Along with the concept of having a user account for garminsync it would be nice if there was a site that has the capability to cause the sync to be triggered manually for an individual user account. This would allow the delay to be set to a much larger value and anyone who want it to happen sooner would be able to just trigger the sync. Since the new Garmin Connect app on iPhone now allows the activity to be named it would be great to trigger the sync right after naming the activity.

                                      6 votes
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                                        We’re not planning to make this since the whole point of GarminSync is to take away the hassle of manual actions. Adding an option to manually trigger copying if activities would defeat this purpose and distract us from our goal. We want to get to a situation where you just sign up once and then do not have to worry about it anymore. To get to this situation we will add some configuration options in the future and improve the scheduling for checking for new activities.

                                      • Copy activity names accross to Strava

                                        copy activity names across to Strava unless garmin activity names is still Untitled. I think it should take advantage of Stravas auto-nomenclature, however when a garmin name has been specified, these are far more likly to be the ones wanted on Strava...

                                        1 vote
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                                        • Epic failures

                                          Constantly has problems loading data to strava

                                          2 votes
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                                            Going to close this one. Since this is a duplicate of http://garminconnectsync.uservoice.com/forums/167740-general/suggestions/4041840-delay

                                            We are aware of these issues and trying hard to get help from Strava to resolve these. GarminSync is uploading to Strava but for some unknown reason Strava is not able to process all activities and after some retries that same activity is accepted. However retrying them takes time.

                                            Also see http://garminconnectsync.uservoice.com/knowledgebase/articles/210800-activities-published-with-delay-to-strava

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