General

This forum is intended for feature requests, not for reporting problems. For reporting of problems please use the Contact Support form and when reporting a problem include a Garmin Connect activity ID such that we can quickly find your details. By using the support form we can more effectively respond to your issue.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Custom ACTIVITY NAME & TYPE (Fenix 3 ) --> showing as "Untitled" in garmin connect???

    Hello

    If I create my own Activity name (Insanity training) on Fenix 3, the activity isn't shown on Garmin connect under that name (Insanity training), but is set to Untitled. Same as withy typ, showing as Uncategorized. Why is that so? Am I doing something wrong?

    Why then the custom Activity names/apps for activity if they aren't displayed correctly?

    If I create a custom Activity name, I would like that this app name is also showing on garmin connect. Also the option to add a different activity type (like the ones on the gramin connect page - or custom ones,…

    2 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)

      This is not something that CopyMySports can fix but must be fixed by Garmin itself. CopyMySports copies activities from Garmin Connect to Strava/RunKeeper. it does not do anything in copying activities from the fenix to Garmin Connect.

    • Create your own distance/time splits on GC

      Create your own distance/time splits on GC for example you do 100km cycle and 50km cycle the next day and it has 10km of the route is the same,if you could extract the 10km section from both and compare to see the effects.

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Admin →

        This is not someting that GarminSync will do. GamrinSync is not editing data collected form GarminConnect, it only copies data straight as-is to Strava/RunKeeper.

        However, what you could do is setup a copy to Strava and then define a segment that matches the overlapping part of the route. I think you can then compare them on Strava.

      • Post from Runkeeper to Garmin Connect

        Sometimes I cannot use my Garmin so run with my iPhone/Runkeeper app How can I automatically post FROM Runkeeper to my Garmin Connect page?

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Transfers have stopped

          In the last few days my entries to garmin Connect have not been uploaded to Strava. Despite my efforts to set up the transfers again it has failed. It dosn't even recognise any Garmin Connect identities.
          Can you help?

          30 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • sync problem

            I have an issue everytime with syncing from garmin connect. Website says 15 minutes so far I have had to email everytime to get this to transfer. This round has been 3 hours and counting. Please look into my problem. Ride number. 439015242

            5 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)

              Hi,

              I’m not declining this one because I do not recognize the issue, but it is not a feature request. We are working on getting activity copying resumed and the backlog is being processed at the moment. Your activities should get copied in the coming day(s) (if these are public activities).

              If they are non public (visible to connections/groups on Garmin Connect), then they will only get copied if they have been completed during the last two days. In order to get these non-public activities copied you can:
              - make them temporarily public on Garmin Connect
              - submit a bulk copy on http://www.copymysports.com for the period covering these activities
              - make them private again once the bulk copy is completed (due to the large backlog accumulated over the last week this make take a few days)

            • Open up the APIs and let (Strava, RunKeeper Etc) connect direct

              CopyMySport rarely works copying my activities to Strava and when it does it is so delayed our post-race/activity debrief/discussion and banter is over.... I am seriously regretting buying Garmin purely because of it's dependance on CopyMySport, now I find myself using Strava on my iPhone instead of my 'professional' Garmin 810 that cost me ££££££'s RUBBISH and totally gutted

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Can't make it work

                Hi there, I have been trying to get your sync service to work, but keep getting the message, no valid activity ID supplied, this is for garmin ID;
                110730081

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Admin →
                • My link up not working

                  My link between Garmin and Strava is not work. Can you help?

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Admin →
                  • Make garmin and strava work together

                    I have the 510 and every time I do an activity I have to copy it manually to strava. It is quite annoying.

                    Also garmin sync does not work on iPad which is also annoying.

                    Regards

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Admin →
                    • why do i have to do this every time?

                      Every ride, I have to reconnect to Strava. Once, it automatically uploaded from garmin - that's' it. Every other time, I have to reconnect.

                      18 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Make garminsync work with endomondo!

                        It would be ace if I only had to upload my rides togarmin and then it fed automatically to my endomondo account as well as strava

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Admin →
                        • Untitled takes too long to sync

                          As a Garmin 510 user, my activity gets auto synced with the Garmin iPhone app the moment I finish my ride. It often takes hours before it syncs via your service to Strava. One of the reasons may be that rides are untitled, but Garmin app doesn't let you change title (strange, I know). In short, my suggestion is to speed up the sync process in general and not delay untitled rides. 5 min is enough for other users to change title if that is important to them. Thanks for considering. Chris

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Admin →
                          • Epic failures

                            Constantly has problems loading data to strava

                            2 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)

                              Going to close this one. Since this is a duplicate of http://garminconnectsync.uservoice.com/forums/167740-general/suggestions/4041840-delay

                              We are aware of these issues and trying hard to get help from Strava to resolve these. GarminSync is uploading to Strava but for some unknown reason Strava is not able to process all activities and after some retries that same activity is accepted. However retrying them takes time.

                              Also see http://garminconnectsync.uservoice.com/knowledgebase/articles/210800-activities-published-with-delay-to-strava

                            • Sync via a smartphone app instead of automatically

                              I have been looking for a tool that does what Garmin Sync does, so thank you for creating the service! But I am uncomfortable with the sync occurring automatically. I would much prefer to be able to control which activities will by synced with Strava from Garmin Connect. How about developing a smartphone app that accesses the activities on Garmin Connect, then select the ride(s) you want transferred to Strava, then push the sync manually via the app. I realize this is an extra step and maybe a step away from the automatic upload to Strava that we're after. And…

                              2 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Admin →

                                Hi,

                                Developing a smartphone app is indeed not part of the plans we currently have. In the Apple appstore there is already an app that integrates with both Garmin Connect and Strava. I’m nore sure if it already does what you’d like it to do, but you can check it out and contact the developer of that app. You can find the app at https://itunes.apple.com/nl/app/connectstats-statistics-for/id581697248?l=en&mt=8

                                Regards,
                                Gero

                              • Sync to Strava not working

                                I have just bought an 810 completed my first ride this morning but despite repeated attempts I cannot get Garnin Sync to connect to Strava. An error message comes up asking metro check my username and password I have re entered this correct but still no luck. I have tried on my ipad and iPhone. Any suggestions?

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Admin →
                                • Does not work

                                  Your site does not seem to work. My Garmin rides are public...I've followed instructions...but it's not pushing to Strava...

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Give chance to bulk import Nike+ runs into Garmin Connect

                                    Before passing to Garmin Connect for good, I had an history in Nike+ which I would like to bring with me.

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Admin →
                                    • Incorrect import

                                      Activities created manually in Garmin Connect are not imported properly. No duration, no distance etc. Please fix!

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)

                                        GarminSync can only import activities that are publically visible on GarminConnect. When going to http://connect.garmin.com/activity/250011613 (without being logged in into GarminConnect) the message “You do not have sufficient privileges to view the activity with id 250011613” is given, which means that the activity is not public. If you make this activity public, GarminSync will be able to copy other public activities for you.

                                      • Use the .fit file when syncing from Garmin to Strava

                                        When using .tcx format when syncing to Strava, the elevation will be very wrong. If you use .fit it will be correct, and all raw data will be sent to Strava as if you uploaded it manually.

                                        Think copymysports works fine, but I can't "cheat" with 50% more elevation than it really is.
                                        I think tapiriik.com is using .fit, so maybe you can also?

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • It doesn;t work

                                          I am trying to move my data from garmin connect into strava, I asked for bulk transmittion, was confirmed, than was said I didn't submit any monay which wasn't clear that it has to be done. I did it anyway and still when I want to see what is going on with my transmittion it is saying that I didn't pay. Could you pls help me fix it or whatever. I doing it third day and stating to be ....

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base